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By Lisa Glowinski
Penny Riordan manages digital content partnerships for GateHouse Media. She works out of the Center for News and Design in Austin. Prior to joining the company, she worked at Patch.com for four years, where she led social media, blogging and UGC ...
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Social Media Blog
Penny Riordan manages digital content partnerships for GateHouse Media. She works out of the Center for News and Design in Austin. Prior to joining the company, she worked at Patch.com for four years, where she led social media, blogging and UGC efforts for the company. She also launched a Patch site in Maryland. Penny has also worked as a reporter and editor at newspapers in Maryland and Connecticut.
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Last month's shootings in Arizona that wounded Rep. Gabrielle Giffords and a dozen others, as well as killed six, has sparked lots of talk in the media industry about correcting erroneous Twitter posts. NPR reported early in the shootings that Giffords had been killed.

When you have a minute, scroll through this replay of a Poynter chat about what a Twitter corrections tool might look like. The replay is free.

Also, read in your 2011 GateHouse Media Newsroom Handbooks -- and at this link -- about the ethics of correcting errors in user-generated content and comments.

Long story short, correcting misinformation on all platforms is a must. Know what your policies are now, and if you don't have any, start here.

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